www.outfit.lk assured the privacy of the users of the website & information coming through all other own social media channels ( FB / Insta) or other communication apps ( Viber / Whatsapp / IMO) and has made their protection in all activities on the Internet highest priority. That means: www.outfit.lk dedicated to ensuring that we treat all your information and information being kept at a safe and secured environment with the highest diligence and integrity. We would also like to remind you that we have no affiliation or collaboration with any other business party that provides same or similar business services; hence we would like to remind you to keep your information within www.outfit.lk pertaining any of outfit.lk transaction. But we would like to remind you that we are not liable for any unauthorized or unlawful disclosures of your personal and confidential information made by third parties who are not subject to our control, for example advertisers and websites that have links to our Site.
www.outfit.lk collects, stores and processes personal data exclusively in accordance with the applicable statutory provisions and to the extent necessary to fulfill the contractual relationship between the provider and the user or to provide the requested services necessary and required. Data about products that the user has put into the shopping cart can be used by the OUTFIT.lk (PVT) LTD exclusively for own marketing purposes. Moreover, address and order data is collected and processed for own marketing purposes. Furthermore, according to the applicable law, anonymous user profiles may be used for internal market research purposes and to improve our range of products and services. Personal information means any information that the user of www.outfit.lk provides and that may be used to identify an individual (first and last name, address, fixed and mobile phone number). We secure our website and other systems through technical and organizational measures against loss, destruction, access, modification and distribution of your data by unauthorized persons. Despite regular controls a complete protection against all dangers is, however, not possible.
This website is using technologies provided by Google Analytics (www.google.com) to collect data for optimization purposes. The collected data can be used by OUTFIT.lk (PVT) LTD to present improved and personalized offers and services to the user on www.outfit.lk . This data will not be disclosed to third parties.
Exchanging possible with OUTFIT.LK?
As an online business, we aim to provide the exchange service that is totally hassle-free for you.
However, the items should be in the original condition with the packaging. You can exchange the item/items from 3 days of purchasing. Keep the labels and tags with the product (attached) and return with the original receipt.
We would be grateful to hear the reason for exchanging the item as well. Exchange is possible only ONCE.
How do I exchange products to OUTFIT.LK?
1. Give us a call to 0772 369 268 within 3 days of purchasing.
2. Pack the items in the same packaging in the original condition with labels and tags.
3. Inform us the product that you need to get it exchanged with. (Please note that we will not be reserving the product to you till we receive the returning product.)
5 exchange courier cost will be Rs.300.
Can I exchange a product which is already exchanged? How many times can i exchange an order?
Yes, you can. You can do the exchange only ONCE. That means you cannot exchange an already exchanged product.
Can we return purchased goods?
Sorry we are not accepting product returns.
However, if you find a damaged item when the goods are being delivered, please contact us at via 0772 369 268 at that point itself. Please be kind enough to open the package in front of the courier to avoid any miscommunication.
What if the delivered item is damaged?
kindly note that, our quality assurance team is doing a 100% quality check before order delivered to you. Hence, we would like to assure 100% no damage product delivery
Once you receive the order please check your items at the delivery point itself. Please contact us immediately via 0772 369 268 if you find a damaged item and you will be able to return it or we will exchange it free of charge.
Please note that we will not be responsible for the damaged items thereafter.